Studio Policies

A woman receiving a facial treatment with a mask applied to her face, lying on a spa bed with eyes closed.

Cancellation Policy

  • All cancellations must be made at least 48 hours prior to your scheduled appointment.
    Late cancellations or missed appointments will result in a charge for the full service.

  • If you no-show or cancel at the last minute the full service fee will apply.

  • To cancel, please call us at (781) 881-2088.
    We appreciate your understanding and continued support.

Charges will be applied to the credit card used at the time of booking.

Appointment Reminders

  • Tillie’s Skincare Studio will text reminders the day before your visit.

  • Please respond to confirm when you receive your reminder notification.

Arriving Early

  • Please arrive 10 minutes before your scheduled appointment.
    The door will remain locked until that time, so we kindly ask that you do not arrive earlier.

Late Arrivals

  • If you arrive late and another appointment is scheduled after , your treatment time will be shortened accordingly.

  • If there is not enough time to complete the service, your appointment may be deemed cancelled, and the full service fee will apply.